They guys I worked with were awesome! I pray their next customers are just as pleased. Thank you!
Talia HJun-27-2024
Reviewed by Rory M for Quinn Constantz
Foreign buyer and able to do it.
Rory MJun-27-2024
Reviewed by Abby Marie Chryst H for Elizabeth Simkins
We felt that although communication was good; it was also a bit erratic and disorganized. We were told multiple different things concerning closing and we felt that this made the process less efficient and unnecessarily stressful. As one example, we were directed to look into flood insurance and get that started, which we did. Being through this process before, we were familiar with how that worked. Then we were told that we needed to switch our flood insurance instead of paying outright, and that it needed to be put into the escrow on the day of closing, which meant that we already spent a large chunk of money out of pocket for flood insurance upfront. Now we won’t be reimbursed for this until the beginning of next year which is over six months from now. Previous correspondence from the underwriter led us to believe that how we had paid for our flood insurance originally was fine.
We also felt that the tasks that were listed for us to complete would have been made a bit more clear and efficient had there been groupings of tasks, that we could then be notified about at one time in order to complete them instead of one document at a time which is what was happening most of the time. We both were not able to be checking our emails all of the time so sometimes we would miss documents that were important that we needed to sign and we’d be getting excess urgent email notifications.
Abby Marie Chryst HJun-27-2024
Reviewed by JONATHAN R U for Rusty Parker
Solid communication
JONATHAN R UJun-27-2024
Reviewed by Scott P for Ronnie Collins
Scott PJun-27-2024
Reviewed by James F M for Kaylan Eldridge
Clear communication and answers to all my questions very friendly staff
James F MJun-27-2024
Reviewed by Timothy C for Blake Salmon
Timothy CJun-26-2024
Reviewed by Arthur W. Leighton H for Marie Field
Responsiveness was overall great, the turn around time was solid, and I appreciate Marie's taking the time to educate me about the process and other variables.
Arthur W. Leighton HJun-26-2024
Reviewed by Saleem Ali S for Stephen Holland
Stephen Holland was fantastic throughout my loan process! Their guidance and support made everything a much smoother and more positive experience.
Saleem Ali SJun-26-2024
Reviewed by Aveanna A W for Brad Schloss
Easy to talk to and answered any and all questions and helped guide along the way , I didn’t feel in over my head with anything .
Aveanna A WJun-26-2024
Reviewed by Anthony L for Tyler Campbell
Anthony LJun-25-2024
Reviewed by Debra L for Tyler Campbell
Debra LJun-25-2024
Reviewed by JOHNA R for Rob Crowther
JOHNA RJun-25-2024
Reviewed by DIANA G for Stephen Holland
Stephen is one of the best communicators in the business. He kept me informed every step of the way. He went overboard in helping our client become qualified which was a year long journery. In 18 years in the business, this is one of the best transactions ever. Even our clients' attorney was impressed with Stephen's performance. At the time all this was occuring he had a family situation but he continued to work hard for us.